Last modified: 10/1/2019
Frontier Energy Inc. (“We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal information in the manner described herein.
This policy applies whenever we collect your personal information (including when you use our website, mobile applications, electronic services, social networking sites, on-site data collection, or other platforms where we may collect your personal information (collectively “Services”). This policy does not apply to information collected by any third-party website or service that may link to, or be accessible from, our Services.
Please read this policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using our Services, you agree to this policy. IF YOU DO NOT AGREE WITH THIS POLICY AND/OR OUR PRACTICES, PLEASE DO NOT PROVIDE US WITH YOUR PERSONAL INFORMATION OR INTERACT WITH OUR SERVICES.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Services, including information:
Information about your property and consumption utility services; including energy and water usage.
Information about your utility account; including account numbers and passwords
Information about your social media accounts when you register for our services using a social media (such as Facebook, Google, or Microsoft) account
We collect this information:
Information that you provide by filling in forms on our Services, including information provided at the time of registering to use our Services, subscribing to our service, or requesting further services;
Records and copies of your correspondence (including email addresses), if you contact us; and
Details of transactions you carry out through our Services and of the fulfillment of your orders;
Details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Services; and
Information about your computer and internet connection, including your IP address, operating system, and browser type; and
Information provided to us through your social media login to our Services
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose your personal information that we collect, or you provide, as described in this policy:
Our Services may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.
If you do not wish to receive marketing-related emails from us, please click the unsubscribe link at the bottom of such a marketing email, or email a request to us using the information in the section “Contact Us” at the end of this policy.
We have implemented measures designed to help prevent your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we attempt to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Services.
We will keep your personal information for as long we believe it is necessary to carrying out the purpose for which it was collected, , unless a longer retention period is required or permitted by law or through contract with our industry partner.
How “Do Not Track” requests are handled
Our Services do not support “Do Not Track” requests.
Your California Privacy Rights
Under California Civil Code Section 1798.83, California residents are entitled to request information relating to whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. We do not sell or share your personal information with third parties for their direct marketing purposes without your consent.
Data Storage and Processing Conducted in the United States
Regardless of where you are located, our Services collect information and process and store that information in databases located in the United States. If you are visiting our Services from a country outside the United States, you should be aware that you may transfer personal information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting our Services and submitting any personal information, you consent to the transfer of such personal information to the United States.
Users located in the European Economic Area
If you are located in the European Union, Iceland, Liechtenstein or Norway, the General Data Protection Regulation (GDPR) may provide you with additional rights regarding our use of your personal information. We are the data controller for our Services. We process personal information it collects through our Services for our legitimate business purposes, for example to fulfill any requests you may make in connection with your submission of personal information, to monitor and improve the quality of our Services, and to protect and defend our rights, property or safety or that of our clients and other users of the Services. You may have certain data protection rights which may be subject to limitations and/or restrictions to access and/or obtain a copy of your personal information, correct inaccuracies in your personal information, request the erasure of your personal information and restrict the processing of your personal information. To exercise your rights under this policy or if you have a complaint, please send us a request using the “Contact Information,” section below. If you are located in the European Union, you may also contact the Data Protection Authority (DPA) for your country regarding a complaint.
Persons Under the Age of 18
Our Services are not intended for persons under 18 years of age. No one under age 18 is permitted to provide any personal information to, or on, our Services. If we learn we have collected or received personal information from a person under age 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us at [email protected]
We reserve the right to change this policy at any time without advance notice. The date this policy was last revised is identified at the top of the page. You are responsible for periodically visiting this policy to check for any changes to it.
To ask questions or comment about this policy and our practices regarding your information, or to register a request or complaint, contact our Confidentiality and Security Officer at:
Frontier Energy Inc.
1000 Broadway, Suite 410
Oakland, CA 94607
Phone: (510) 444-8707
E-mail: [email protected]